Delete your account

Golden Sparrow — Android application

Permanent Last updated: 1 September 2026

This page explains how to have your Golden Sparrow account and personal data deleted, what is removed, what we are required to keep, and how long it takes. You can do it from inside the app or, if you no longer have the app installed, by email.

App: Golden Sparrow · package com.goldensparrow.app · developer RAOGY · Google Play listing

1 In the app (fastest)

1. Open Golden Sparrow and sign in.
2. Go to the Profile tab, then Settings.
3. Scroll to Account and tap Delete account.
4. Read the confirmation screen and confirm. Your request is recorded immediately.

2 By email (no app needed)

If you have already uninstalled the app, or cannot sign in, email us and we will process the request by hand.

Send to:

📧 contact@raogy.com

Include:

Subject line: Golden Sparrow account deletion request
The Google email address you signed in with — this is how we identify the account
Roughly when you joined (optional, helps if there are duplicate names)
A reason (optional)

Tapping the address above opens a pre-filled email. We reply from contact@raogy.com — we will never ask you for a password, an OTP, or a payment detail to process a deletion.

3 Before you delete — read this

⚠️ Your coin balance is forfeited. Deleting does not pay out your remaining coins. If your balance is above the minimum payout threshold, request the payout first and wait for it to settle.

⚠️ Pending payouts. A payout still under review needs its destination detail, so settle or cancel it before deleting. The grace window in step 4 exists partly to give you time to do that.

⚠️ There is no recovery. Once processed, the account cannot be restored and the coins cannot be returned.

ℹ️ Your Google account is untouched. Deleting your Golden Sparrow account does not delete or affect your Google account in any way.

4 What happens, and when

Deletion is a request with a short grace window, not an instant wipe. That is deliberate: the app pays real money, so an irreversible one-tap erase is exactly what a stolen or hijacked session should not be able to do, and it would silently destroy a payout still in flight.

Now Your request is recorded. You can cancel it from the same screen at any point during the grace window.

After the window The deletion runs automatically. Email requests are processed within 7 business days.

Then Notifications to your devices stop, and the account can no longer sign in, earn or redeem.

5 What is deleted

✓ Your name, photo and referral code — the profile is anonymised and old invite links stop resolving to you

✓ Your date of birth, gender, country and survey answers

✓ Your notifications and their read receipts, plus any notification still queued for delivery

✓ Your registered notification devices — every push token is removed, so no device receives anything further

✓ Your device integrity signals

✓ Your stored payout handles (UPI id, PayPal email, voucher email) on settled and rejected requests

✓ Your identity link in optional analytics — past events are detached from you

6 What is kept, and why

Some records are retained without your personal profile details attached. Google Play permits this for fraud prevention and legal compliance, and we would rather state it plainly than claim a total erase we do not perform.

• Coin ledger and game sessions — needed to resolve a payout dispute and to detect abuse patterns

• Redemption amounts and statuses — financial and tax records

• Fraud flags — so a closed abusive account cannot be reopened clean

• Aggregate daily totals — counts only, with no identifier, so erasure does not rewrite historical reporting

7 If you only want to delete some data

You do not have to close the account to reduce what we hold:

Profile answers — edit or clear the optional ones under Settings → Account → Your profile.
Usage analytics — switch it off under Settings → Privacy. That also clears events still waiting to upload.
Notifications — mute any category under Settings → Notifications, or revoke the permission in your phone's settings to retire the device token.
Ad personalisation — reopen the ad privacy form under Settings → Privacy where it applies to your region.

8 Questions

Email contact@raogy.com. Full detail on what we collect and how long we keep it is in the Privacy Policy.

App overview · Privacy Policy · Terms of Service · Google Play