Paani Boss - RO Water Service Management App
Welcome to Paani Boss ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Paani Boss is a B2B (Business-to-Business) SaaS platform designed specifically for RO (Reverse Osmosis) water service shop owners and their field technicians for business management purposes.
Important: By downloading, installing, or using Paani Boss, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our App.
This app collects location data to enable "Field Staff Tracking" and "Navigation" features even when the app is closed or not in use.
Shop owners can monitor field technicians' locations during working hours to optimize service routes and verify attendance.
Navigate technicians to customer locations efficiently using GPS-based directions.
Confirm technician presence at customer service locations to ensure job completion.
Location tracking continues when the app is minimized or closed to maintain accurate field staff monitoring during work hours.
✓ User Control: Location tracking only occurs during active work hours and can be disabled by the shop owner. Technicians are always informed when location tracking is enabled.
We access your camera to capture before/after service photos as proof of work completion. These photos are stored securely and linked to specific service records.
We do NOT sell your personal information to third parties.
We may share data only in these cases:
We implement industry-standard security measures:
All data transmitted using SSL/TLS encryption
Data stored on secure Supabase servers
Role-based access (Owner vs Technician)
Secure authentication required
We retain your data for as long as your account is active or as needed to provide services. You may request data deletion at any time by contacting us at contact@raogy.com.
Upon deletion request, we will remove your data within 30 days, except where retention is required by law.
You have the right to:
To exercise these rights, contact us at contact@raogy.com.
Paani Boss is a business application intended for adults (18+) who own or work at RO water service shops. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.
Our app integrates with:
Database & Backend Services
Location & Navigation
Push Notifications & Analytics
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or your data, please contact us:
By using Paani Boss, you acknowledge that you have read, understood, and agree to this Privacy Policy. You consent to the collection and use of information as described, including the collection of background location data for field staff tracking purposes.