Terms & Conditions

Paani Boss - RO Water Service Management App

Mobile Application Last Updated: February 1, 2026

1 Agreement to Terms

Welcome to Paani Boss ("the App," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of the Paani Boss mobile application.

Paani Boss is a B2B (Business-to-Business) SaaS platform designed specifically for RO (Reverse Osmosis) water service shop owners and their field technicians for business management purposes.

⚠️ Important: By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the App.

2 Eligibility & Intended Use

Paani Boss is exclusively intended for business use by:

1
Shop Owners

RO water service business owners who manage customers, technicians, and operations

2
Field Technicians

Employees who perform RO installation, repair, and maintenance services

To use this App, you must:

  • Be at least 18 years of age
  • Have legal authority to accept these Terms
  • Use the App for legitimate business purposes only
  • Own or work for an RO water service business

❌ Not Intended For: General consumers, end-users of RO services, or any non-business personal use.

3 Account Registration

When creating an account, you agree to:

  • Provide accurate, current, and complete business information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4 App Features & Services

Paani Boss provides the following business management features:

Live Tracking

Real-time GPS tracking of field technicians during work hours

Customer Management

Complete customer database with contact details and service history

AMC Management

Track Annual Maintenance Contracts and renewal reminders

Billing & Invoicing

Generate professional invoices and track payments

Photo Documentation

Before/after service photos as proof of work

Business Analytics

Revenue reports, technician performance, and insights

5 Location Tracking Consent

⚠️ By using Paani Boss as a Field Technician, you consent to GPS location tracking during work hours, even when the app is in the background or closed.

This tracking is used for:

  • Monitoring field staff locations during active work hours
  • Optimizing service routes and navigation
  • Verifying technician presence at service locations
  • Maintaining accountability and service quality

Shop Owner Control: Shop owners can enable/disable tracking. Technicians are notified when tracking is active.

6 Acceptable Use Policy

You agree NOT to:

Use the App for any unlawful or fraudulent purpose
Attempt to reverse engineer, hack, or compromise the App
Share account credentials with unauthorized persons
Upload false, misleading, or inappropriate content
Violate any applicable laws or regulations
Use the App for personal, non-business purposes

7 Data Ownership & Responsibility

Your Business Data:

You retain ownership of all business data you input (customers, invoices, service records). You are responsible for the accuracy and legality of this data.

Customer Information:

You must obtain proper consent from your customers before storing their personal information in the App. You are responsible for compliance with applicable data protection laws.

Employee Data:

Shop owners must inform technicians about location tracking and obtain necessary consents as required by local employment laws.

8 Intellectual Property

The App, including its design, features, code, and content, is owned by RAOGY and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for its intended business purpose.

You may not copy, modify, distribute, sell, or lease any part of the App without prior written permission.

9 Disclaimer of Warranties

The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee that the App will be error-free, uninterrupted, or meet your specific requirements.

Location tracking accuracy depends on device GPS capabilities and network conditions. We are not responsible for inaccuracies in location data.

10 Limitation of Liability

To the maximum extent permitted by law, RAOGY shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities arising from your use of the App.

11 Termination

We may terminate or suspend your account if you:

  • Violate these Terms and Conditions
  • Engage in fraudulent or illegal activities
  • Misuse the App or its features
  • Fail to pay applicable fees (if any)

You may delete your account at any time by contacting us at contact@raogy.com.

12 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes through the App or via email. Continued use of the App after changes constitutes acceptance of the updated Terms.

13 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

14 Contact Us

If you have any questions about these Terms, please contact us:

App: Paani Boss - RO Service Management
Developer: RAOGY
Business Type: B2B SaaS Platform

Acceptance of Terms

By using Paani Boss, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

© 2026 Paani Boss. All rights reserved.

Developed by RAOGY